We've been inside the big consultancies. We watched small businesses pay for layers of overhead they never asked for. BTS is the alternative senior, lean, scoped, and shipped.
Our founder spent years as a Salesforce consultant inside traditional firms. He watched the same pattern repeat: directors billed by the hour just for sitting on a call. Project managers passing messages between client and consultant. QA layers that added weeks to every release. The invoices got heavier. The results stayed the same.
He also noticed who paid the price: small and medium businesses, who could least afford the overhead and needed Salesforce to work the hardest for them.
So he started BTS IT Solutions a consultancy with one job: deliver Salesforce transformations without the bureaucracy. Senior consultants only. Honest conversations from day one.
You've either outgrown spreadsheets and need a real CRM, or you bought Salesforce and it's gathering dust. Both are our problem to solve.
We work across Sales Cloud, Service Cloud, Marketing Cloud Account Engagement, and the AppExchange with deep expertise in integration, custom development, and the human side of adoption.
Behind every engagement is a stack of capabilities we lean on in combination never one skill in isolation.
Every consultant on your project has shipped Salesforce in production. No training wheels on your dollar. We tailor solutions, apply a consultative lens, and over-communicate so you're never in the dark.
Configuration, flow automation, AppExchange, advanced Apex, Lightning Web Components, and clean integration patterns. We've built it, debugged it, and shipped it.
We understand sales, marketing, and CRM best practices before we touch a config.
Consultative discovery first. We find the root cause before we propose a fix.
Clear dialogue, shared docs, and transparent progress. Always.
Book a 30-minute call. We'll walk through what you're trying to fix, where the friction is, and whether we're the right team to help. Honest answers either way.